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Further Information 

COVID-19 UPDATE 

Our delivery services are still operating as usual and we shall continue to update you should anything change 

DELIVERIES 

Currently, delivery services are available with parcels being delivered following government guidelines. Both Royal Mail and DPD are offering contact free delivery for those self-isolating.

 

UK Standard Delivery - FREE over £50

We offer FREE DELIVERY on UK Babymel order over £50. 

Delivery is £3.95 if you spend under £50.

Delivery will be with DPD Classic Service.

Please allow up to 5 working days for your order to be delivered. If any item cannot be delivered within this time we will inform you of a proposed delivery date. Goods will always require a signature on receipt of delivery.

If you are likely to be out when the delivery arrives, you can specify an alternative delivery address during the order process. Please contact us at info@storksak.co.uk if you need assistance with this.

UK Next Business Day Delivery - £8

Orders placed before 12pm Monday to Thursday will be delivered next business day. Orders placed after 12pm on Friday will be delivered on Tuesday. Goods will always require a signature on receipt of delivery.

Europe Delivery - FREE over €90

Delivery is £15.00 if you spend under €90 and be expected up to 10 working days. 

Delivery will be with DPD Classic Service.

Please allow 10 working days for delivery from despatch. If any item cannot be delivered within this time we will inform you of a proposed delivery date. Goods will always require a signature on receipt of delivery.

USA Delivery - FREE over $100

Delivery is £15.00 if you spend under $100 and be expected up to 15 working days. 

Delivery will be with FedEx.

Please allow 15 working days for delivery from despatch. If any item cannot be delivered within this time we will inform you of a proposed delivery date. Goods will always require a signature on receipt of delivery.

Oceania

Please ensure you are on babymel.com.au, as we are unable to process orders for this territory on our babymel.com website.

Rest of the World - £30

Delivery will be with Royal Mail International Signed for Service.

Please allow up to 15 working days for delivery from despatch. If any item cannot be delivered within this time we will inform you of a proposed delivery date. Goods will always require a signature on receipt of delivery.

If your parcel contains more than one item you may be required to pay additional postage due to the increased weight of our parcel. If this occurs we will contact you directly.

British Forces Postal Addresses

We can deliver to all BFPO addresses for standard UK charges. Please contact us at info@storksak.co.uk if you need assistance with this.


Once we have received your order, we will send you a confirmation email to the address provided. This will contain your order number and details of your purchase(s). This email is only an acknowledgement that your order has been received, it is not an acceptance by us of any offers to purchase.

Once you receive the order despatch email this will act as confirmation that your item(s) have been sent. This is the point when we have agreed to a contract with you. We reserve the right to refuse any order prior to despatch.