Delivery

Preorder Items

If you've got both in-stock and pre-order goodies in your cart, here's the deal: We usually hang onto your order and ship everything together once it's all ready to roll. But if you can't wait and want the in-stock items ASAP, just shoot our customer service team an email at info@babymel.co.uk, and we'll sort it out for you!

UK Standard Delivery & Returns - FREE over £50

Delivery’s just £4.95 if your haul is under £50.

Expect your goodies to arrive within 5 working days. If there's a hold-up, we'll let you know the new ETA. Heads up: you’ll need to sign for your delivery when it arrives.

Not gonna be home? No worries! You can drop an alternate delivery address during checkout. Need a hand? Just hit us up at info@babymel.co.uk. 📦🚚

UK Next Business Day Delivery - £8.95

Place your order before 2pm Monday to Thursday, and you'll get your goodies the next business day.

If you order after 2pm on Thursday and before 2pm on Friday, expect your package on Monday.

Weekend warriors—anything ordered after 2pm on Friday will land on your doorstep by Tuesday. And heads up, you’ll need to sign for it when it arrives.

Orders are sent via FedEx, so you know they're in good hands.

EU Delivery & Returns - FREE over €60

Shipping is just €10 if your order’s under €60.

Orders are sent via DPD. Expect your goodies to arrive within 3-5 working days after dispatch, but please allow up to 10 days just in case. If there’s a delay, we’ll keep you in the loop with a new delivery date. Heads up: a signature is required upon delivery.

TAXES & DUTIES - For our EU fam, no extra taxes, duties, or levies—what you see is what you pay!

Note: If you're in Norway, Iceland, or Switzerland, international rates apply, and there may be extra charges like taxes or customs fees. Sorry, Malta—delivery isn’t available there.

USA Delivery & Returns - FREE over $100

Shipping is just $15 if your order’s under $100, and you can expect it within 5 working days. We roll with FedEx, so your package is in good hands!

Please allow those 5 days for delivery after dispatch, and if there's any delay, we'll hit you up with a new delivery date. A signature is required when your goodies arrive.

TAXES & DUTIES - For US orders under $800, no extra taxes or customs fees—what you see is what you pay! Just a heads-up, though: shipments to Puerto Rico will be charged at 'Rest of World Delivery' rates.

Oceania

Make sure you're shopping on babymel.com.au, because we can't handle orders for this territory on our babymel.com site. So, double-check before you hit that checkout button! 🛒✨

Rest of the World - £30

Your delivery will come via Royal Mail International Signed For Service. 📦✈️

Expect your goodies to arrive within 15 working days from dispatch. If there’s any hiccup with the delivery timing, we'll keep you in the loop with a new proposed date. Oh, and don’t forget—someone will need to sign for the parcel when it lands.

Got multiple items in your order? You might need to cough up a bit more for postage if your parcel gets hefty. If that’s the case, we’ll give you a shout.

Heads up: your order could face taxes, customs fees, or other charges. Unfortunately, we can't deliver to South Africa or Bermuda. 😕

British Forces Postal Addresses

Hey there, military families! 🎖️ We’re happy to deliver to all BFPO addresses at standard UK shipping rates. If you need a hand with this, just hit us up at info@babymel.co.uk.

Order Confirmation

Once you’ve hit that “place order” button, we’ll shoot you a confirmation email with your order number and all the deets. 📧 Note: This email just means we’ve received your order and isn’t a promise that we’ve accepted any offers.

Order Tracking

When your goodies are on their way, you'll get an SMS or email with your tracking info straight from the courier. 📦✨ Got questions about your delivery? Drop us a line at info@babymel.co.uk with your order and tracking details, and we’ll help you out!